Evidence and judgement

Confidence comes from checking.

AI can produce a convincing answer that is wrong. We use sources, a defined brief and professional review to make the reasoning more open to scrutiny.

Sources

Start with information that can be inspected.

Agree the relevant documents, data and stakeholder accounts. Important findings should point to the material supporting them. A generated sentence is not evidence on its own. Sources can also be incomplete, outdated or biased, so their quality and relevance must be considered.

A defined brief

Keep the assessment within what can be supported.

Agree the questions, criteria, evidence available and limits of the assignment. This reduces the scope for unsupported generalisation. Where the material is insufficient, the answer should identify the gap and what would be needed to resolve it.

Interpretation

Check meaning, contradictions and context.

A named professional reviews significant interpretations, comparisons and recommendations. An accurate quotation can still be used out of context; repeated claims are not necessarily independent corroboration. Review needs to examine the reasoning as well as the references.

People and perspectives

Some understanding requires listening.

Documents and AI summaries may miss lived experience, local meaning, power differences or the consequences of a recommendation. We do not assume AI has empathy or understands those realities. Where people’s perspectives are essential, consultation or specialist input needs to form part of the scope.

Limits

Reduce risk without promising perfect answers.

Source-linked retrieval and professional review can reduce the risk of invented claims and misinterpretation; they do not eliminate it. Reports should state important assumptions, unresolved differences and evidence limitations, with clear responsibility for professional sign-off.

Information handling

Agree how your material will be used.

Before sharing sensitive information, agree the people and systems that can access it, any AI processing, transfer arrangements and retention or deletion requirements. Specific technical controls must be checked for the service being provided.

Tell us what you need to decide or improve.

We will help identify a practical next step.

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